This post contains the graphical deliverable of a hierarchical task analysis created for purchasing a book on amazon.com.
The following assumptions were used for this analysis:
- The user has selected the book on the amazon.com website as a starting point
- The user is a “new customer” and does not have an existing account. (Existing customers have quite a few alternate options which makes it “more simple” to order)
- The user does not participate in any offers (ex. applying for Amazon credit card) since this is not required for book purchase
** mural.co was used for the graphics on this project **